A provider's Quality Assurance Assessment Process (QQI Guidelines) will include the following five key stages: 

- a fair and consistent assessment process

- an authentication process including internal verification and external authentication

- a results approval process

- an appeals process

- a process for requesting certification from QQI

The following resources may be useful to a Provider putting a quality assuring assessment process in place:

FESS Quality Assuring Assessment Toolkit (revised December 2014)

Internal Verification

• The Provider: Planning for the Process of Internal Verification
• The Provider: Checklist for the Internal Verification Process
• The Internal Verifier: Support in carrying out the role of Internal Verifier
• The Internal Verifier: Checklist for the Internal Verification Process
• FESS FAQs on the Internal Verification Process

External Authentication

• The Provider: An Overview of External Authentication
• The External Authenticator: Checklist for the External Authentication Process
• FESS FAQs on the External Authentication Process

Results Approval

• The Results Approval Process (including the Results Approval Panel)

Learner Appeals

• Information on Learner Appeals