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How does the external authenticator give feedback to the provider?

Feedback is given primarily through the external authentication report, but in addition the external authenticator may be required to give verbal feedback directly to management and/or assessors and/or the results approval panel.

What is included in the external authentication report?

The external authentication report must be completed (using QQI template or provider's own) and submitted to the provider and should include:

  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">Provider details
  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">Date
  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">Basis for sample selected and sample size
  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">External authenticator's details
  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">A report on moderation/extent to which assessment decisions were consistent with national standards
  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">Awards moderated (modules)
  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">Number and % of grades changed
  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">Good practice observed
  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">Concerns identified
  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">Areas for improvement
  • http://www.fess.ie/templates/ja_edenite/images/bullet.gif) 18px 7px no-repeat;">Signature

Will assessors be available to the external authenticators?

Assessors may be available to the external authenticator if agreed in advance with the provider and in accordance with the provider's quality assurance policies and procedures.

What does the external authenticator do with the final results sheets?

The final results sheets are left with the provider on the day of external authentication. All moderated grades will be listed on the authentication report (results sheet from the QBS).

Where grades have been changed the external authenticator will have taken notes on why grades were changed and these notes will be included or attached to the external authentication report.

Where an authenticator changes a grade, will they also change the mark?

Where an external authenticator changes a grade, they will have to change the mark to reflect the grade change. This does not involve re-marking the work. For example, if an external authenticator moderates a portfolio of learner evidence which is marked at 78% and therefore graded merit and the external authenticator deems this portfolio to be at distinction level, he/she will change the grade to distinction and the mark to 80%.