FESS CPD Calendar for Spring 2018 (announced Dec 2017)

 

EventsCropped                                                

FESS is pleased to announce its CPD calendar of events for Spring 2018. These events are open to all Department of Education and Skills funded providers:

Further information on the events, the target audience and a booking facility can be accessed here.

Professional Diploma in Digital Marketing - PILOT Online Course

seo digitalmarketingSolas eCollege in partnership with the Digital Marketing Institute is delighted to be able to offer a Certified Digital Marketing Professional Qualification to FET staff e.g. Management, Administration, Teachers, Tutors, Trainers etc.

The Certified Digital Marketing Professional course is a cornerstone certification that provides an introduction to key digital marketing skills that can be applied within any role.

This is an online course which will cover areas such as Search Engine Optimisation, Search Marketing: Pay Per Click, Digital Display Advertising (DDA), Email Marketing, Social Media Marketing, Mobile Marketing, Analytics and Strategy & Planning.

The course is tailored for beginners and access is completely online and available 24/7.

There is a single, three-hour exam to sit at the end of the course which will need to be taken at a Pearson VUE testing centre. The course and exam should be completed within 26 weeks (approximately 3 hours per week).
There are no course fees for FET staff (standard course value is €2000). There is access to certified eTutors for support during regular business hours.

How to Apply:
FET staff who would like to become a certified Digital Marketing Professional should read the brochure with link to a promotional video and complete the application form.

Successful applicants will be invited to a half day induction workshop on 27th September 2017 where they will meet their eTutor and fellow online FET colleagues.

Target Audience:
This course is tailored for beginners and is open to all FET staff e.g. Management, Administration, Teachers, Tutors, Trainers etc. It is recommend to have basic computing skills.
Places are limited to 30 during the pilot phase.

Facilitators:
Solas eCollege in partnership with the Digital Marketing Institute.

Important Dates:
Closing date for receipt of applications - Monday 11th September 2017.
Induction for successful applicants - Wednesday 27th September 2017.
Online course commences - Late September 2017.

Venue:
Induction – Location TBC.
Course – Online.
Exam – A Pearson VUE Testing Centre.

Cavan Linkcheck

Minor Award Name

Reception and Frontline Office Skills

Minor Award Code

5N1407

Level

5

Suggested resources to support delivery:

Theme/Topic

Type

Relevance

Author/Source

Web Link

Examine the skills, functions and responsibilities of a receptionist or front line office representative within an organisation.

Book

Modern Office Technology and Administration, 5th edition

Now on the 5th edition (©2014). This book is suitable for the full module.

Chapter 5 – Reception Duties

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/search/go#w=Modern%20Office%20Technology%20and%20Administration

or http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Book

Effective Communication, 4th edition

Now on the 4th edition ©2014.

Part 4 – Reading & Writing

Part 5- Communications Technology

Harvey, Nicholas,

Publisher: Gill & McMillan

Available from:

http://www.gilleducation.ie/communications/communications/effective-communication

Website

Provides details into skills and duties of a receptionist

Coverlettersandresume.com is a website started in 2011 with the aim of providing the best and totally free cover letters and resume samples to the job seekers around the world.

http://coverlettersandresume.com/resume/duties/receptionist-skills-qualifications-strengths-and-duties-for-resume/

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Outline the products, services, key policies, structures, and personnel of an organisation

Book

Modern Office Technology and Administration, 5th edition

Now on the 5th edition (©2014).

Chapter 1 – Business Organisations and Functions

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or www.easons.com or

http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Book

Business Administration

Now on 4th edition (©2012).

Chapter 1- The Organisation

Chapter 4 – Human Resources

Douglas, Arlene,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/business-administration or http://www.schoolbooksdirect.ie/advanced_search_result?main_page=advanced_search_result&search_in_description=0&keyword=Business+Administration&button=Search

Website

A UK case studies which reviews the key concepts of this LO through its analysis of Tarmac Group

http://businesscasestudies.co.uk

This website teaches business studies by examples/case studies

http://businesscasestudies.co.uk/tarmac/how-roles-and-functions-contribute-to-organisational-performance/introduction.html#axzz4EecN26k4

Website/ Video

Lynda.com uses a video here to explain different types of business organisations. You must register for free trial to utilitse

www.Lynda.com is a leading online learning platform that provides a video library of engaging, top-quality courses taught by recognized industry experts.

https://www.lynda.com/Business-Skills-tutorials/Different-types-business-organizations/365727/433640-4.html

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Explore the range of telecommunications network equipment used within a reception and or front office context, to include, telephone management systems, electronic directories and computer networks.

 

Book

Modern Office Technology and Administration, 5th edition

Now on the 5th edition (©2014).

Chapter 14 – Electronic & Mobile Communication

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or

http://www.easons.com/search/go#w=Modern%20Office%20Technology%20and%20Administration or

http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Website

A detailed example of a Telephone Management System produced by Webtel

https://www.webtel.co.za

A cloud-based business website who provide Telephone Management Systems for industry.

https://www.webtel.co.za

Source information from the internet, reservation systems, postal services, call and or courier logs and messaging service.

 

Book

Modern Office Technology and Administration

Now on the 5th edition (©2014).

Chapter 6 – Administration and Accounting Duties

Chapter 11 – Networks and the Internet

Chapter 12 – Information Systems

Chapter 13 – Post & Postal Services

Chapter 14 – Electronic & Mobile Communication

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/search/go#w=Modern%20Office%20Technology%20and%20Administration or http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Explain a range of telephone communications terms.

Book

Modern Office Technology and Administration, 5th edition

Now on the 5th edition (©2014).

Chapter 5 – Reception Duties

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/search/go#w=Modern%20Office%20Technology%20and%20Administration or http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Book

Customer Service in Ireland, 3rd edition

Now on the 3rd edition (©2012).

Chapter 3 – On the Telephone

Twoney, Susan

Publisher: Gill & McMillian

Available from:

http://www.gilleducation.ie/customer-service/customer-service/customer-service-in-ireland or

http://www.schoolbooksdirect.ie/third-level/business/customer-service-in-ireland-3rd-edition

Video

This video provides insight to good telephone etiquette required for a receptionist

www.youtube.com -

Likkle Romain channel provides good advice on telephone skills and other front office duties.

https://www.youtube.com/watch?v=JCQHV_YHSEI&list=PLRRKERF60UuFy8_k9rkHRBqcWtzbykOze

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Outline aspects of safety and health at work legislation pertaining to working within a reception context including security and emergency procedure requirements.

Book

Modern Office Technology and Administration

Now on the 5th edition (©2014).

Chapter 4 – Legislation in the Workplace

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/p-3371876-modern-office-technology-administration.aspx or  http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Book

Business Administration, 4th edition

Now on 4th edition (©2012).

Chapter 4- Human Resources

Douglas, Arlene,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/business-administration or http://www.schoolbooksdirect.ie/advanced_search_result?main_page=advanced_search_result&search_in_description=0&keyword=Business+Administration&button=Search  

Website

Health & Safety Authority Ireland provides an resource for workplace legislation

www.hsa.ie

The Health & Safety Authority is the national statutory body with responsibility for all workplace safety in Ireland

http://www.hsa.ie/eng/Publications_and_Forms/Publications/Occupational_Health/Guidelines_on_First_Aid_at_Places_of_Work_2008.pdf

Website

A LinkedIn slide share the covers all LOs for this module in a manual format.

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Website

The National Employment Rights Authority (NERA) provides a simple synopsis of various workplace laws ©2008

This website replaces the websites of the five Workplace Relations Bodies (National Employment Rights Authority, Labour Relations Commission, Employment Appeals Tribunal, Labour Court and Equality Tribunal) and in line with my commitments under the Reform Programme.

www.workplacerelations.ie

It provides a single authoritative source of information on employment rights and industrial relations and associated services.

https://www.workplacerelations.ie/en/Publications_Forms#Guides

Website

Citizens Information published an employment law update from 1993-2015 which highlights recent changes to workplace legislation

www.citzeninformation.ie

This site provides information on public services and entitlements in Ireland

http://www.citizensinformation.ie/en/employment/employment_rights_and_conditions/employment_rights_and_duties/employment_law_update.html

Identify the process for the flow of information to and from an organisation and sources of reference or information within an organisation.

Book

Modern Office Technology and Administration, 5th edition

Now on the 5th edition (©2014).

Chapter 12 – Information Systems

Chapter 15 – Manual Filing Systems

Chapter 16 – Electronic Document Management (EDM)

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/search/go#w=Modern%20Office%20Technology%20and%20Administration or  http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Book

Customer Service in Ireland,

Now on the 3rd edition (©2012).

Chapter 9 Consumer Legislation

Twoney, Susan 3rd edition

Publisher: Gill & McMillian

Available from:

http://www.gilleducation.ie/gill-education-search?Q=Customer+Service+in+Ireland&x=19&y=14#&sSearchWord=Customer+Service+in+Ireland or

http://www.schoolbooksdirect.ie/third-level/business/customer-service-in-ireland-3rd-edition

Website

The Data Protection Commissioner published a plain English guide to data protection laws in Ireland on their website

www.Dataprotecion.ie

The Data Protection Commissioner is responsible for upholding the rights of individuals as set out in the Data Protection Act. Any queries regarding this legislation can be answered through this website

https://www.dataprotection.ie/docs/A-guide-to-your-rights-Plain-English-Version/r/858.htm

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Plan a reception layout and describe office equipment in the reception area.

Website

This site provides examples of several different types of office layouts and discusses key elements required.

www.Officelayouts.org

This website will guide you through options of setting up/redesigning an office layouts

http://www.officelayouts.org/office-renovation/detail-79.html

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Website

This particular blog provides information regarding key elements required for waiting rooms. Btod.com focuses on promoting health and well-being within the workplace

www.Btod.com

Designers-guide to setting up various aspects of office design

https://www.btod.com/blog/2015/07/08/how-to-layout-and-design-the-perfect-waiting-room/

Website / Video

Enaflo Interiors Ltd, interior designers feature the revamp of two reception areas in Kent, UK. Provides good examples of how redesign can benefit both the receptionist and the visitor.

www.youtube.com -Enaflointeriorsltd channel

Interior design group who illustrates best practice examples on redesign of office space. Their own website:

www.enaflointeriors.co.uk

https://www.youtube.com/watch?v=tsatzCykhj8

https://www.youtube.com/watch?v=tb4s3WX_Vts

Apply a range of communication skills including personal, interpersonal and technological proficiencies using effective tone, pitch, use of voice and body language.

Book

Modern Office Technology and Administration,

Now on the 5th edition (©2014).

Chapter 5 – Reception Duties

Chapter 6 – Administration and Accounting Duties

Gallagher, Joan & Creedon, Siobhán, 5th edition

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/search/go#w=Modern%20Office%20Technology%20and%20Administration,  or  http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Book

Customer Service in Ireland

Now on the 3rd edition (©2012)

Chapter 2 - Communications

Twoney, Susan Customer Service in Ireland

Publisher: Gill & McMillian

Available from:

http://www.gilleducation.ie/gill-education-search?Q=Customer+Service+in+Ireland&x=17&y=17#&sSearchWord=Customer+Service+in+Ireland or

http://www.schoolbooksdirect.ie/advanced_search_result?main_page=advanced_search_result&search_in_description=0&keyword=Customer+Service+in+Ireland&button=Search

Website / Video

Videojug has published three top tips for improving interpersonal skills here. Presented by Ginger Training & Coaching, Ltd

www.youtube.com -

Videojug channel provides videos on recipes, beauty, and fashion tips

https://www.youtube.com/watch?v=w97dR3OJB1k

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Operate a range of equipment in the reception area to include a telecommunications system, an intercom, pager, a computerised data entry system, electronic diary, photocopier, scanner, fax machine and postal automation equipment.

Book

Modern Office Technology and Administration,

Now on the 5th edition (©2014).

Chapter 2 – Office Functions, Design and Equipment

Chapter 6 – Administration and Accounting Duties

Chapter 9 – Computer Basics and Peripheral Devices

Chapter 10 – Computer Applications

Chapter 13 – Post and Postal Services

Chapter 15 – Manual Filing System

Chapter 16 – Electronic Document Management (EDM)

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/search/go#w=Modern%20Office%20Technology%20and%20Administration or http://www.easons.com/p-3371876-modern-office-technology-administration.aspx or  http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Produce reception material to include notices, inventory of equipment, stock requisitions, petty cash system, and diary, post log, visitors log and telephone messages.

Book

Modern Office Technology and Administration

Now on the 5th edition (©2014).

Chapter 5 – Reception Duties

Chapter 6 – Administration and Accounting Duties

Chapter 7 – Business Transactions

Chapter 13 – Post and Postal Services

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/search/go#w=Modern%20Office%20Technology%20and%20Administration  or http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Book

Business Administration, 4th edition

Now on 4th edition (©2012).

Chapter 6 – Processing Business Documents

Douglas, Arlene,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/business-administration or http://www.schoolbooksdirect.ie/advanced_search_result?main_page=advanced_search_result&search_in_description=0&keyword=Business+Administration&button=Search  

Website / Video

Shred207-(MBA in Accounting and Business Admin) provides a video of basic accounting principles. May serve as a good review for students.

www.youtube.com -

Shred207 channel created by a MBA professional who provides videos on basic accounting and finance principles

https://www.youtube.com/watch?v=HeVppgMuu0c

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Respond quickly in pressurized reception related circumstances requiring fast and efficient comeback.

Book

Customer Service in Ireland

Now on the 3rd edition (©2012)

Chapter 1 – The Customer is Your Business

Twoney, Susan

Publisher: Gill & McMillian

Available from:

http://www.gilleducation.ie/customer-service/customer-service/customer-service-in-ireland or

http://www.schoolbooksdirect.ie/third-level/business/customer-service-in-ireland-3rd-edition

Website

Inc.com provide a list of tips for improving your productivity in the workplace

www.inc.com

A world-renown business publication. This site provides business–advice articles from their publications

http://www.inc.com/john-rampton/15-ways-to-increase-productivity-at-work.html

Website

Forbes.com provides a list of tips on improving productivity and efficiency

www.forbes.com

A world-renown business publication. This site provides business–advice articles from their publications

http://www.forbes.com/sites/amitchowdhry/2013/04/24/12-tips-for-increasing-productivity/#25033cbf1f2f

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Display a professional approach to receiving visitors, use effective customer service skills, upkeep of visitors’ log book, use initiative around unexpected visitors and maintain composure when dealing with complaints.

Book

Modern Office Technology and Administration

Now on the 5th edition (©2014).

Chapter 5 – Reception Duties

Chapter 6 – Administration and Accounting Duties

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/p-3371876-modern-office-technology-administration.aspx or  http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Book

Customer Service in Ireland

Now on the 3rd edition (©2012)

Chapter 1 – The Customer is Your Business

Twoney, Susan

Publisher: Gill & McMillian

Available from:

http://www.gilleducation.ie/customer-service/customer-service/customer-service-in-ireland or

http://www.schoolbooksdirect.ie/third-level/business/customer-service-in-ireland-3rd-edition

Book

Business Administration

Now on 4th edition (©2012).

Chapter 7 – Retail Administration has a section on process customer complaints

Douglas, Arlene

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/business-administration or www.schoolbooksdirect.ie

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Present a range of documents including order form, invoices and processing travel expenses

Book

Modern Office Technology and Administration

Now on the 5th edition (©2014).

Chapter 7 – Business Transactions

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/p-3371876-modern-office-technology-administration.aspx or  http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Website

Lifehacker.com provides helpful formatting tips for MS Word users

www.lifehacker.com

Portal of news articles relating to a variety of business and other matters.

http://lifehacker.com/beyond-the-basics-six-tips-for-better-formatting-in-mi-1546090595

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

Apply a range of general administrative skills within the reception and or front office context, to include filing, booking and preparing for board meetings or conferences, organising visitors waiting area, arranging appointments, preparing an itinerary, making reservations, providing information to visitors, ordering stationery, dealing with incoming and outgoing postal dispatches and courier services.

Book

Modern Office Technology and Administration

Now on the 5th edition (©2014).

Chapter 5 – Reception Duties

Chapter 6 – Administration and Accounting Duties

Chapter 8 - Meetings

Gallagher, Joan & Creedon, Siobhán,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/modern-office-technology--administration   or http://www.easons.com/p-3371876-modern-office-technology-administration.aspx or  http://www.schoolbooksdirect.ie/third-level/business/modern-office-technology-administration-4th-edition

Book

Business Administration

Now on 4th edition (©2012).

Chapter 5 – Preparing for Meetings

Chapter 6- Processing Business Transactions.

Douglas, Arlene,

Publisher: Gill & McMillan

Available from: http://www.gilleducation.ie/business-/business-/business-administration or http://www.schoolbooksdirect.ie/advanced_search_result?main_page=advanced_search_result&search_in_description=0&keyword=Business+Administration&button=Search  

Website

A LinkedIn slide share the covers all LOs for this module in a manual format

www.slideshare.net allows professionals /individuals/groups to share presentations, infographics, and/or documents. This link shares a sample

Reception Manual for Clonmel Tourist Office, covering all LO’s for this module.

http://www.slideshare.net/EmilMilewski/reception-manual-45827510

           



Useful Organisations:

Name

Contact Information

Citizens Information Board

www.citizensinformation.ie

Business & Finance Portal- Ireland

www.finfacts.ie

Enterprise Ireland

www.enterprise-ireland.com

Further Education Support Service (FESS)

http://www.fess.ie/

Health & Safety Authority

www.hsa.ie

Irish Revenue

www.revenue.ie

National Standards Authority of Ireland

www.nsai.ie

Quality and Qualifications Ireland (QQI)

www.qqi.ie/

Workplace Relations

www.workplacerelations.ie

LinkedIn

www.linkedin.com

YouTube

www.youtube.com

MOOCs (Massive Online Open Courses)

Free access to online courses

Search regularly for new courses and new start dates

https://www.mooc-list.com/

Explanation of MOOCs and topics available

https://library.educause.edu/topics/teaching-and-learning/massive-open-online-course-mooc

FREE MOOCs available from Trinity College Dublin in conjunction with Futurelearn

https://www.tcd.ie/OnlineEducation/free-online-course/

Reception MOOCs available from Customer Service Training

http://www.customerservicetraining.ie/receptionist-skills-course/

Reception MOOCs available from Irish Times Training

http://www.irishtimestraining.com/receptionist-skills/

Privacy Policy

Wicklow Linkcheck


 

Minor Award Name

Biology

Minor Award Code

5N2746

Level

5

Suggested resources to support delivery:

Theme/Topic

Type

Relevance

Author/Source

Web Link

Plant and animal cell identification

Youtube video link

Free web link

This animation shows the function of plant and animal cells including organelles like the nucleus, nucleolus, DNA (chromosomes), ribosomes, mitochondria, etc. 

Free Biology topic specific Revision quizzes

Nucleus Medical Media

Softschools.com

https://www.youtube.com/watch?v=URUJD5NEXC8

http://www.softschools.com/quizzes/biology/cell_structure/quiz356.html

Identify a range of plant and animal cell types, outlining the structure and functions of major organelles and the fundamentals of cellular metabolism

Free web link

Youtube video

Detailed Power point presentation outlining the Organelles of the Cell

Introduction to Cells

Beverly Biology

Frank Gregorio

https://www.youtube.com/watch?v=RKmaq7jPnYM

https://www.youtube.com/watch?v=gFuEo2ccTPA

Explain the functions of a variety of cell types, differentiating between mitosis and meiosis

Youtube video link

Paul Andersen explains mitosis and meiosis and shoes how the cell cycle is used to create new cells.

Bozeman Science

https://www.youtube.com/watch?v=2aVnN4RePyI

Explain the factors that influence photosynthesis and transpiration

Free web link

Youtube video link

Youtube video link

Photosynthesis – detailed lesson from Khan Academy with in-depth explinations

Photosynthesis Light reaction, Calvin cycle, Electron Transport 3D Animation

Photosynthesis

Transportation in Plants

Khan Academy

Encyclopédie Médicale

Softschools.com

7activestudio

https://www.youtube.com/watch?v=-rsYk4eCKnA

https://www.youtube.com/watch?v=wJDlxp17rY4

http://www.softschools.com/quizzes/science/photosynthesis/quiz388.html

https://www.youtube.com/watch?v=bvPM6sfidY4

Outline the life cycle of a bacterium, fungus and virus including examining the structure of each

Free web link

Youtube video link

Youtube video link

Youtube video link

Youtube video link

Free web link

About microbiology

Detailed resource extensively covering a wide range of topics in the area of microbiology

Introduction to bacteria

Bacterial Reproduction & Exchanges of Genetic Material  - Details of Binary Fission, Bacterial Conjugation, Transformation, and Transduction

Introduction to Viruses

Bacteria and Viruses: Science

Introduction to Fungi

What are Fungi

Introduction to the Fungi

Microbiology Society

Craig Savage

Craig Savage

Frank Gregorio

BIGNFLUFFY67

Dovebiology

Harvard Museum of Natural History

berkeley.edu

http://www.microbiologyonline.org.uk/about-microbiology/introducing-microbes

https://www.youtube.com/watch?v=2iysq1kkTSk

https://www.youtube.com/watch?v=7sZ5Nz8_cfc

https://www.youtube.com/watch?v=UEKS4w9bfJg

https://www.youtube.com/watch?v=3xRttWuf3wQ

https://www.youtube.com/watch?v=u3okZKylH9Y

https://www.youtube.com/watch?v=70LA0mijzCM

http://www.ucmp.berkeley.edu/fungi/fungi.html

Describe the main pathogenic agent infection pathways

Web Link

Pathogenic microorganisms and Infection transmission

Skwirk on line education

http://www.skwirk.com/p-c_s-4_u-92_t-212_c-711/pathogenic-microorganisms/nsw/pathogenic-microorganisms/small-world-microbiology-/microorganisms-and-the-human-body

Describe the role of micro-organisms in a variety of industrial processes, including citric acid, methane production and cheese production

Web Link

Web Link

Youtube video link

Microbes and food- Friend or foe

Industrial microbiology – Environmental microbiology notes

Introduction To Industrial microbiology part 1 & part 2

Microbiology Society

Department of Environmental Studies. College of Engineering Gandhi Institute of Technology and Management , Visakhapatnam

(Affiliated to Andhra University)

dreaming machine

http://www.microbiologyonline.org.uk/about-microbiology/microbes-and-food

http://www.gitam.edu/eresource/environmental/em_maruthi/industrial.htm

https://www.youtube.com/watch?v=H116nGWrIlI

Explain the basic structure and function of DNA and RNA and the effects of mutation on gene expression and the role of mutation in natural selection and evolution

Web Link

Learn Genetics – Genetic Science Learning Centre –

Extensive range of genic related topics, videos,  notes and questions.

University of Utah Health Science

http://learn.genetics.utah.edu/

Outline the genotypes and phenotypes of the four blood groups and demonstrate the importance of compatibility in blood transfusions

Web link

Blood Group basics

Genetic Dominance: Genotype-Phenotype Relationships

Irish Blood Transfusion service

Scitable by Nature Education

https://www.giveblood.ie/All_About_Blood/Blood_Group_Basics/

http://www.nature.com/scitable/topicpage/genetic-dominance-genotype-phenotype-relationships-489

Describe the role of genetic engineering in the manufacture of a variety of industrial products and in the production of plant varieties resistant to pests and diseases

Newsletter and Web link

Web link

Detailed site containing up to date news and research on the health, environment and economic impacts of GMOs

Insect-resistant Crops Through Genetic Engineering

GMO Compass

University of Illinois  & U.S. Department of Agriculture, Washington, D.C

http://www.gmo-compass.org/eng/agri_biotechnology/breeding_aims/148.disease_resistant_crops.html

http://www.aces.uiuc.edu/vista/html_pubs/biotech/insect.htm

Explain the basic structure and function of the antibody molecule

Web link

Detailed resource outlining a range of topics on antibiodies and how they work, - notes and videos -

pdLbiopharma

http://pdl.com/technology-products/how-do-antibodies-work/

Describe a breeding programme used to improve a specific crop and one used to improve a specific animal or animal product

Web link - Word document

Web Link

Agricultural Biotechnology

(Paper primarily drafted by Teagasc)

Research and Innovation programmes

Department of Agriculture and Food

Teagasc

https://www.agriculture.gov.ie/media/migration/.../2020AgriBiotech.doc

http://www.teagasc.ie/crops/potatoes/breeding.asp

Discuss the plants and animals found in a specified habitat using a range of keys.

Web Link

Detailed resource  - A-Z-Animals.com was developed by Millie Bond as a simple resource for animal facts, information and resources.

Millie Bond

http://a-z-animals.com/reference/habitats/

Discuss the effects of common physical hazards on the human body and the appropriate safety precautions necessary to minimise hazards including use of common hazard symbols

Web Link

Book

A detailed resource containing information on all types of Hazards and the HAS is the national statutory body with responsibility for ensuring workers (employed and self-employed) and those affected by work activity are protected from work related injury and ill-health.

Physical Hazard Control: Preventing Injuries in the Workplace

Health and Safety Authority

Frank R. Spellman, Revonna M. Bieber

http://www.hsa.ie/eng/Topics/Hazards/

https://books.google.ie/books?id=MtW6SbppyhsC&printsec=frontcover

Outline the rights and responsibilities of employers and employees under health and safety legislation

Web Link

Workplace Health Regulations and duties of employers and employees

Health and Safety Authority

http://www.hsa.ie/eng/Workplace_Health/

Apply Mendels laws of inheritance to mono and dihybrid crosses

Web Link

Web Link

Overview of Mendelian laws of inheritance are statements about the way certain characteristics are transmitted from one generation to another in an organism

Detailed notes of Mendel's First Law of Genetics (Law of Segregation)

Science Clarified

North Dakota State University

http://www.scienceclarified.com/Ma-Mu/Mendelian-Laws-of-Inheritance.html

https://www.ndsu.edu/pubweb/~mcclean/plsc431/mendel/mendel1.htm

Select tools and techniques to culture, isolate and inoculate micro-organisms, identifying the main pathogenic agent pathways

Web Link

Youtube video link

The Microbiology Laboratory & Cultivation of Bacteria

Introduction to Microbiology Culture Techniques

Penn State University

Nicole Gentile, PhD

http://docx.searchpdf.net/doc/pdf/download/www2__yk__psu__edu--~mph13--Unit%20I.doc

https://www.youtube.com/watch?v=Et1v8EQP10U

Carry out biology experiments or investigations in a scientifically accurate and methodical manner

Youtube video link

Youtube video link

Web link

Web Link

Safe Science - In the Classroom

Top 10 Rules of Science Lab Safety

Biology and the Scientific Method

Extensive resource for Science teachers in Ireland

Edward Norman

Gabrielle Hendel

Biology.ie

The Irish Science Teachers’ Association (ISTA)

https://www.youtube.com/watch?v=NjJz85bQqdM

https://www.youtube.com/watch?v=s6lOQ5_Vlok

https://www.youtube.com/watch?v=s6lOQ5_Vlok

http://www.ista.ie/news/laboratory-experiments-classroom

Maintain laboratory reports within planned timelines and deadlines on experiments and investigation

Web link

Web Link

Guide for writing Lab Reports &

Scientific Papers

Powerpoint presentation on an approach to writing lab report

Study guides and strategies

Trinity College Dublin

http://www.studygs.net/labreports.htm

https://student-learning.tcd.ie/assets/docs/reports_pg/Writing%20Scientific%20Reports.ppt

 


Useful Organisations:

Name

Contact Information

Teagasc – Research  and education Agency

The national body providing integrated research, advisory and training services to agriculture and the food industry.

www.teagasc.ie/

The Irish Science Teachers’ Association (ISTA) is the Subject Association for teachers of Science in the Republic of Ireland

http://ista.ie/

Further Education Support Service

http://www.fess.ie/

Trinity College Dublin

https://www.tcd.ie/Education/courses/

MOOCs (Massive Online Open Courses)

Free access to online courses

Intro to Biology & life Science

Cell biology

Biology & genetics

Search regularly for new courses and new start dates

https://www.mooc-list.com/

https://www.mooc-list.com/categories/biology-life-sciences?static...

https://www.mooc-list.com/course/cell-biology-saylororg?static=true

https://www.mooc-list.com/course/dna-biology’s-genetic-code-edx?...